Revolutionizing Property Damage Assessment: An Innovative Solution for Insurance Claims Efficiency

Introduction

Our client, a prominent insurance claim company in California, faced a significant challenge in accurately calculating the area of property damage based on user-uploaded pictures. The client wanted to make an app so that the insurance companies could use his app to figure out what was damaged, what caused the damages, the area, which is damaged, what claims are needed. This app would send an estimation for claim. The manual process of dimension checking was time-consuming and prone to errors. The client sought an innovative solution that would streamline this process and provide a more efficient way to assess property damage.

Solution:

To address the challenges faced by our client, we implemented a comprehensive solution aimed at enhancing the efficiency of property damage assessment. The existing web app's performance was optimized to overcome slowness, ensuring a seamless user experience. Drawing functionalities were enhanced to ensure accurate representations of homes, eliminating potential discrepancies in the assessment process. The app's user interface underwent a complete overhaul, providing a more intuitive and user-friendly design.

Furthermore, we introduced an automatic calculator within the app, revolutionizing the dimension-checking process. This innovative feature allowed insurance companies to swiftly and accurately calculate the area of property damage based on user-uploaded pictures. By automating this aspect, we not only reduced the manual effort required for dimension checking but also minimized the possibility of errors, providing a more reliable estimation for insurance claims. The holistic improvements made to the web app collectively streamlined the property damage assessment process, offering insurance companies a faster and more accurate means of evaluating claims.

“Csharptek's skills and dedication have allowed them to provide insights that greatly improved the company's project status. Their ability to identify future obstacles makes them reliable. The client also highly appreciates that they use their time wisely and produce exemplary solutions.”

Challenges:

Addressing the intricacies of integration, the project encountered a notable technical challenge in linking the exterior and interior aspects of the house while precisely positioning doors and windows. Furthermore, the incorporation of drawings depicting the damaged property into the web app proved to be a substantial hurdle, demanding meticulous consideration and specialized technical expertise to achieve seamless integration.

Value added

The incorporation of Azure AI in image processing significantly enhanced the capabilities of the developed solution. By leveraging Azure AI, we introduced advanced image processing techniques to analyse and assess damaged properties with greater accuracy and efficiency. This integration not only streamlined the evaluation process but also improved the overall precision of identifying and understanding property damage. The use of Azure AI brought a transformative element to the solution, contributing to a more sophisticated and effective approach in handling insurance claim assessments for the client.